Answers to frequently asked questionsWhere can I receive information on products and services of Societe Generale Serbia Bank?
For information on our products and services:
- Visit the nearest branch office
- If you are a citizen, call our info phone in english at (011) 30 11 510. Open every working day from 9am to 5pm and Saturdays from 10am to 2pm
- Companies also may receive information in english by phone at (011) 30 11 510 every working day from 9am to 5pm
How can I check the balance of my accounts?
Societe Generale Serbia offer several simple and quick options for checking your account balance:
What do I do if my bank card is lost or stolen?
If your card is lost or stolen, immediately call our Authorization center which is open 24 hours a day at (011) 30 11 550 to report this. If you are calling from abroad, call +381 11 30 11 550. You can also report this loss or theft at the nearest bank with a VISA or MasterCard logo (depending on the card you have).
Where can I find information about using payment cards?
All information related to using the payment cards is available here.
What is the effective interest rate?
Information on the effective interest rate and other definitions can be found here.